Warranty
WHAT IS COVERED: We warrant to you, the original purchaser that with the exceptions stated below, the furniture you have selected is free from defects in material and workmanship. Straps, slings, and cushions are warranted based on quality of workmanship, not fading, discoloration, mildew resistance or stretching.
HOW LONG DOES COVERAGE LAST: Structural
This limited structural warranty lasts for a period of fifteen (15) years for Aluminum and Iron and three (3) years for Woven from the date of delivery of the furniture to you (“Warranty Period”). Coverage terminates if you sell or otherwise transfer the furniture or have unauthorized repairs or alterations done to the furniture during the warranty period. Products approved for use in commercial applications will be covered under the current Hospitality Warranty Period of five (5) years for Aluminum and Iron and three (3) years for Woven from the date of delivery.
Finish: This limited finish warranty lasts for a period of seven (7) years from the date of delivery of the furniture to you (“Warranty Period”). Coverage terminates if you sell or otherwise transfer the furniture or have unauthorized repairs or alterations done to the furniture during the warranty period. Products approved for use in commercial applications will be covered under the current Hospitality Warranty Period of five (5) years from the date of delivery.
Cushion: This limited cushion warranty lasts for a period of one (1) year from the date of delivery of the furniture to you (“Warranty Period”). Cushion warranty covers workmanship of the cushion itself and the filler for one (1) year. Fabrics may be covered under a separate warranty by the fabric manufacturer. If a fabric is deemed defective after the one (1) year cushion warranty by the fabric manufacturer, cost for replacing the cushion, less the fabric charges would be your responsibility. Coverage terminates if you sell or otherwise transfer the furniture or have unauthorized repairs or alterations done to the furniture during the warranty period. Products approved for use in commercial applications will be covered under the current Hospitality Warranty Period of one (1) year from the date of delivery.
Parts: Certain parts, such as recliner mechanisms, fire table burners, etc., only carry a one (1) year warranty.